Terms and conditions of use

1. Introduction

This website, accessible from www.flaggora.comis operated by Flaggora. On this site, the terms "we", "us" and "our" refer exclusively to Flaggora. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you agree to use our "Service" and consent to be bound by the following terms (collectively, "Terms and Conditions of Sale and Use" or "TOS"), including those additional terms, conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all users of the site, including without limitation users who are browsers, sellers, customers, merchants, and/or content contributors.

Before accessing or using our website, please read these Terms and Conditions carefully. By accessing or using any part of the website, you agree to be bound by these Terms and Conditions of Sale and Use. If you do not accept all the terms and conditions of this agreement, then you must not access the website or use the available services. If these General Terms and Conditions of Sale and Use are considered an offer, acceptance is expressly limited to these GTCU.

New features or tools that are added to the current store will also be subject to the General Terms and Conditions of Sale and Use. You may review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions of Sale and Use by posting updates and/or modifications on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes your acceptance of those changes.

Our store is hosted on an e-commerce platform that allows us to sell our products and services to you.

2. Conditions of use of the online store

Legal capacity

By accepting these Terms and Conditions, you represent and warrant that you have reached the age of majority in your country, state or province of residence and that you have given us your consent to allow any minor in your care to use this website. Minors, especially those under the age of 18, should use this site only under the supervision of a parent or legal guardian.

Restrictions on use

By using our site, you agree not to use the products or services for any activity that would be illegal under the laws of your country, state or province of residence. You also agree not to:

Exploit the site for obscene or immoral purposes, or for any other purpose detrimental to public order.
Use the Site to infringe the intellectual property rights of Flaggora or third parties.
Spread any computer virus, malware, or other malicious technology intended to harm, interfere with, intercept, or expropriate any system, data, or personal information.
Use our services for spamming, phishing, pharming or other questionable activities.
Attempt to gain unauthorized access to computer systems or networks connected to the Flaggora site.

Failure to comply with these restrictions may result in immediate termination of your account and/or access to our site, and we reserve the right to seek payment from you for any damages resulting from such prohibited actions.

3. Changes to services and prices

Variability of prices and services

Prices of our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We will not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

It is important to note that some changes may be due to market fluctuations, stock-outs, pricing errors, or other circumstances beyond our control. We will endeavor to keep our product and pricing information as up to date as possible.

Right to modify or discontinue service without notice

We also reserve the right to modify, suspend or discontinue any aspect of the Service at any time, including the availability of any features, databases or site content. We may also impose limits on certain features and services or restrict your access to all or part of the Service without notice or liability.

This flexibility is necessary to enable us to manage our site efficiently and to respond to changing customer needs and market conditions. However, we are committed to communicating transparently with our customers in the event of significant changes likely to affect them, and to providing appropriate alternatives in the event of discontinuation of a popular service or product.

By continuing to use Flaggora after these changes, you accept and agree to these changes. If you do not agree with our modified terms, you should cease using our services and, if necessary, close your account with us. We recommend that you regularly review this section and our Terms and Conditions of Sale and Use to stay informed of any updates.

4. Products or Services

Product availability

Products or services available on Flaggora are offered exclusively online via our website. These products or services may have limited quantities and are subject to our return policy only, which is incorporated herein by reference.

We make every effort to present the characteristics of our products as accurately as possible, in particular through detailed descriptions and precise images. However, we cannot guarantee that the colors and details you see on your screen correspond exactly to those of the product, as the representation also depends on your screen settings.

We reserve the right, but are not obligated, to limit the sale of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We also reserve the right to limit the quantities of any products or services we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion.

Return and exchange policy

In line with our commitment to customer satisfaction, returns or exchanges of purchased products are possible under certain conditions. To be eligible for a return, your item must be unused and in the same condition as when you received it. It must also be in its original packaging.

To return a product, you must first contact us and follow the instructions provided to return your product. Depending on the circumstances, we may offer a refund, exchange or store credit, in accordance with the details of our Returns Policy. Specific details of this policy are available for consultation and review on our website.

Requests for returns or exchanges must be made within the time specified after receipt of the product, as detailed in our Returns Policy. Any product returned outside these deadlines, or not conforming to the return criteria, may be refused, and the return not accepted.

We encourage our customers to carefully review the policy prior to purchase, to ensure they understand the conditions under which a return or exchange is possible.

5. Accuracy of information

Information accuracy disclaimer

We make every effort to ensure that all information on our site is complete, accurate and up-to-date. However, from time to time information on the site may contain typographical errors, inaccuracies or omissions which may relate to product descriptions, prices, promotions, offers, product shipping costs, availability times and availability information. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the site or related service is inaccurate at any time without prior notice (including after you have submitted your order).

We assume no obligation to update, modify or clarify any information in the Service or on any related site, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related site shall be taken to indicate that all information in the Service or on any related site has been modified or updated.

Use of site information for decision-making purposes

The information presented on Flaggora is provided for informational purposes only and should not be used as the sole basis for making important decisions without consulting primary, more accurate, complete or timely sources of information. Any reliance on material on this site is at your own risk.

This site may contain certain historical data. Historical data, by its nature, is not current and is provided for reference purposes only. We reserve the right to change the content of this site at any time, but we are under no obligation to update the information on our site. You agree that it is your responsibility to monitor changes to our site.

By using our service, you acknowledge that occasional information may contain inaccuracies or errors and we expressly disclaim liability for any errors or omissions in the content of such information.

6. User accounts and personal information

Security and confidentiality of user accounts

When you create an account with Flaggora, you are required to provide accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account or password. If you suspect any unauthorized use of your account or access to your password, you must notify us immediately.

You agree not to disclose your password to any third party and to notify us immediately if the security of your account is compromised. Flaggora cannot and will not be liable for any loss or damage arising from your failure to maintain the security of your account.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

Accurate and up-to-date account information

It is essential that the information associated with your account is accurate and up-to-date to ensure effective communication and management of your account. You are responsible for maintaining the accuracy of this information, including, but not limited to, your e-mail address, name, shipping address and payment information.

If your information changes, please notify us promptly so that we can update our records and continue to provide you with uninterrupted service. Failure to maintain accurate and complete information may result in the inability to complete your transactions or to contact you should the need arise.

Flaggora uses reasonable safeguards to maintain the security and confidentiality of your personal information. However, no system is completely secure, and we cannot guarantee the absolute security of your information. We undertake to comply with all applicable regulations concerning the protection of personal data.

By using our site, you acknowledge and agree to our privacy practices as described in our Privacy Policy, which also governs your visit to Flaggora and is incorporated by reference into these Terms and Conditions.

7. Optional tools

Using third-party tools

We may provide you with access to third-party tools over which we have no oversight, control or direct influence. You acknowledge and agree that we provide access to these tools on an "as is" and "as available" basis without any warranties, representations or conditions of any kind and without endorsement. We will not be responsible or liable for anything arising out of or in connection with your use of any optional third-party tools.

The use of these tools offered on the site is entirely at your own risk and discretion. You should ensure that you are familiar with and agree to the terms on which the tools are provided by the relevant third party provider(s). We also encourage you to review the privacy policies of the third parties providing these tools to understand how they collect, use and share your information.

Warning about tools not monitored by Flaggora

Although we provide access to these tools, this does not mean that we endorse them or have evaluated their effectiveness or security. Questions regarding the use of third-party tools should be directed to the provider of the tool in question. We do not warrant or assume any liability for damage or loss resulting from the use of these tools.

It is also important to note that these tools may be modified, updated, or withdrawn at any time, and Flaggora may not be able to provide advance notice of such modifications. Your continued use of the tools following any such modifications constitutes your acceptance of such modifications.

We may, in the future, offer new services and/or features on our site (including the release of new tools and resources). These new features and services will also be subject to these Terms and Conditions.

8. Third-party links

External content and hyperlinks

On our Flaggora website, you may come across links to third-party websites that are not affiliated with us. These links are provided for your convenience only and do not imply our endorsement of the linked websites or any information you may obtain from them. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party web sites or services.

Access to and use of linked third-party sites is at your own risk and subject to the terms and conditions of use of such sites. We encourage you to carefully read the terms and conditions and privacy policies of any third-party website you visit.

Flaggora's non-responsibility for third-party sites

We do not guarantee the accuracy, relevance, legality or completeness of any content found on third-party sites. In addition, we do not warrant that such sites will be free of viruses or other harmful components. By using links to such third-party sites, you understand and agree that Flaggora is not responsible or liable for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.

Any problems encountered on a third-party site, particularly those concerning transactions or faulty products, should be addressed directly to the third-party site responsible, which is best placed to resolve such problems. We are not responsible for the actions or inactions of these third-party sites.

We reserve the right, but have no obligation, to disable any unauthorized or illegal links, and to terminate your use of any links to third-party sites, if we determine that your activity is unreasonable, illegal, or harmful to our interests. By using our site, you acknowledge that Flaggora may exercise this right at its own discretion.

9. Comments, feedback and other submissions

Managing comments, feedback and other forms of submission

We actively encourage our users to provide comments, suggestions, ideas, or other types of feedback regarding our site, products, or services. If, at our request, you send us specific content (for example, to enter contests), or if without our request, you send us creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "Feedback"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any media any Feedback you send us.

We are and will be under no obligation:

keep comments confidential;
to pay compensation for any comments ;
to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms and Conditions.

Rights of use of comments by Flaggora

By submitting your comments, you grant us the non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such comments worldwide via any media. You also grant Flaggora and its sublicensees the right to use the name you submit in connection with such comments, if we so choose.

You represent and warrant that :

You own or control all the rights to the comments you send;
The comments are correct;
Use of the comments you provide does not violate these Terms and Conditions and will not cause injury to any person or entity;
You will indemnify Flaggora for all claims resulting from comments you provide.

By providing comments, you agree to waive any rights you may have at law or in equity to the comments.

10. Errors, inaccuracies and omissions

Handling typographical errors and updating information

It is possible that information on our website or in the Service may contain typographical errors, inaccuracies or omissions that may relate to product descriptions, prices, promotions, offers, product shipping costs, availability times, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Service or any related site is inaccurate, at any time without prior notice (including after you have placed your order).

We make no commitment to update, modify or clarify the information in the Service or on any associated site, except as required by law. No specified update or refresh date applied in the Service or on any associated site should be taken to indicate that any information in the Service or on any associated site has been changed or updated.

Procedures in the event of discovery of product or service errors

In the event that you purchase a product that was not as shown due to a typographical error, inaccuracy or omission, please contact us immediately for a correction or to arrange a return of the product in question, in accordance with our standard return policy.

In the event of a pricing error, if the corrected price is lower, we will invoice you for the lower amount and ship the product. If the corrected price is higher, we may, at our discretion, either contact you for instructions before sending the product, or cancel your order and inform you of the cancellation. We reserve the right to cancel any orders linked to incorrect prices.

We are committed to ensuring your satisfaction and maintaining the trust you have placed in us by being transparent and accountable in the management of our site and any errors that may occur.

11. Prohibited uses

List of specific bans

By using our site, Flaggora, you agree not to use the site or its contents for any prohibited activities. These prohibitions include, but are not limited to:

Use the site or its services for any illegal or unauthorized activity under applicable laws.
Encouraging or participating in illegal acts.
Violate any regional ordinance or any international, federal, provincial or state law, rule or regulation.
Infringe or violate our intellectual property rights or those of third parties.
Harass, abuse, insult, hurt, defame, slander, denigrate, intimidate or discriminate against anyone on the basis of gender, sexual orientation, religion, ethnic origin, race, age, national origin, or disability.
Submit false or misleading information.
Upload or transmit viruses or any other type of malicious code that will or may be used to compromise the functionality or operation of the Service or any associated or independent web site or the Internet.
Collect or track the personal information of others.
Spam, phish, hijack a domain, extort information, browse, explore or scan the web (or any other resource).
For obscene or immoral purposes.
To undermine or circumvent the security measures of our Service, any other website, or the Internet.

Consequences of violations of prohibited uses

Failure to comply with these prohibitions may result in immediate termination of your account and access to our site. Flaggora reserves the right to take all necessary measures in the event of violation of these terms, including legal action if necessary.

We also reserve the right to terminate access to the site for any person who, in our sole discretion, violates the terms and policies of our site. This includes the possibility of banning future access to the site and its services. If we believe that your behavior violates one or more of the prohibitions listed, we will act without notice to protect our interests and those of our users.

These actions are aimed at maintaining a safe and respectful environment on Flaggora, ensuring a positive experience for all our users. We encourage you to act responsibly and abide by the rules established for the benefit of the entire online community.

12. Exclusion of warranties and limitation of liability

Clarification of guarantees concerning use of the site and services

Flaggora provides its website and services "as is" and "as available" without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site, its services, or any content offered will be uninterrupted, secure, or error-free.

We do not guarantee the accuracy, reliability or completeness of the information presented on our site, including information provided by third parties. Any reliance you place on such information is therefore strictly at your own risk.

Limits of Flaggora's liability

In no event shall Flaggora, nor any of its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

your access to, use of, or inability to access or use the service;
any behavior or content of any third party on the service;
any content obtained from the service; and
unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been advised of the possibility of such damages, and even if any remedy set forth herein has failed of its essential purpose.

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Other legal stipulations

You specifically acknowledge that Flaggora is not responsible for the defamatory, offensive, or illegal submissions or conduct of any third party and that the risk of harm or damage from the foregoing rests entirely with you.

The service is controlled and operated from its facilities in the United States. Flaggora makes no representation that the service is appropriate or available for use in other locations. Those who access or use the service from other jurisdictions do so of their own volition and are solely responsible for compliance with local laws.

13. Compensation

Obligations of users in the event of damage caused by their actions

You agree to indemnify, defend and hold Flaggora, and our parents, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Compensation mechanism

In the event of a claim against you, we will send notification to the email address you have provided. You agree to cooperate fully with us in the defense of any claim. We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree not to settle any matter without our prior written consent.

Compensation limits

This indemnification section provides for your liability for your use of our site and your interactions with other users, including without limitation the submission of content that violates the rights of third parties or applicable laws. This indemnification obligation will survive your termination of your use of our services or your Flaggora account.

General

This indemnification is in addition to, and not in lieu of, any other indemnification set forth in any agreements you may have with us. If you are required to indemnify Flaggora and we, or a third party, engage attorneys to enforce such indemnification, you will also be responsible for paying the reasonable fees of such attorneys.

By accepting these Terms and Conditions, you acknowledge that you understand your responsibility to indemnify Flaggora and that you agree to take all necessary steps to protect Flaggora against losses arising from your use of our site, your conduct with other users, or your violation of these terms.

14. Separability

Validity of terms if a clause is deemed unenforceable

In the event that any provision of these Terms and Conditions of Sale and Use is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the maximum extent permitted by applicable law, and the unenforceable portion shall be deemed severable from these Terms and Conditions of Sale and Use. Such determination shall not affect the validity and enforceability of the remaining provisions.

Effect of separability on remaining conditions

The severability of the clauses in these General Terms and Conditions of Sale and Use ensures that the rest of the contract remains intact and in force, even if part of it is rejected or declared invalid by the courts. This means that even if one or more of the clauses are declared invalid, the other provisions that are valid will continue to be in force and govern our relationship with you.

The role of this clause in dispute management

This clause is crucial to deal with situations where changes in the law or court decisions might otherwise render the whole of these Terms and Conditions invalid. It enables our agreement to continue to operate effectively and without interruption, even in the face of legal challenges to parts of these terms.

Practical application

If a court or other competent body finds any part of these Terms and Conditions to be invalid or unenforceable, the parties agree to negotiate in good faith to replace such invalid or unenforceable part with a valid, enforceable provision that best reflects the original intent behind the original clause. The remainder of the General Terms and Conditions of Sale and Use will remain applicable as is.

By accepting these terms, you acknowledge that you understand and accept the importance of this severability clause and its impact on your entire relationship with Flaggora.

15. Termination

Conditions under which agreements may be terminated

Flaggora reserves the right to terminate your access to all or part of the service at any time, without notice, for any reason, including, but not limited to, breach of these Terms and Conditions. Termination may be effected without providing you with a reason, but we will endeavor to provide a reasonable explanation for the decision to terminate your services.

Effects of termination on pre-existing obligations

In the event of termination, you will remain liable for all sums due up to the date of termination, and/or we may refuse you access to our services (or any part thereof). All rights acquired to your user data or content published on our site up to the date of termination will continue to be governed by these Terms and Conditions.

User's right to cancel

You have the right to terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our services, or when you cease to use our site. Notification must be sent in writing using the contact details provided on our website.

Consequences of termination for the user

Upon termination, we will promptly delete all personal information you have provided to us in connection with your registration, except to the extent that its retention is necessary for accounting purposes, dispute resolution or to comply with our legal obligations. All licenses and rights of use granted to you will terminate immediately. You must cease all use of the site and its services and may not re-register a new account without our express permission.

Survival of provisions

Provisions that by their nature should survive termination will survive termination, including, but not limited to, ownership provisions, warranty clauses, indemnity, and limitations of liability.

This termination clause is essential to maintain the order and viability of our online platform and to protect the rights and safety of all users and Flaggora itself. By accepting these terms, you acknowledge that you understand the termination terms and associated consequences.

16. Entire agreement

Confirmation that the GTCU represent the entire agreement between the parties

These Terms and Conditions and any operating policies or rules we post on this site or in connection with the Service constitute the entire agreement and understanding between you and Flaggora. They govern your use of the Service, superseding all prior or contemporaneous agreements, communications and proposals, whether electronic, oral or written, between you and us (including, but not limited to, any prior version of the Terms and Conditions of Sale and Use).

Clarification of previous versions of the conditions

Any ambiguity in the interpretation of these Terms and Conditions shall not be construed to the detriment of the drafting party. This means that should any term of these conditions be deemed ambiguous, the interpretation that favors drafting in accordance with Flaggora's original intent will be preferred.

Impact of future modifications on the agreement

We reserve the right, at our discretion, to update, modify or replace any part of these Terms and Conditions of Sale and Use by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

Non-waiver clause

No failure on our part to exercise or enforce any right or provision of these Terms and Conditions of Sale and Use shall constitute a waiver of such right or provision unless acknowledged and agreed to in writing by us.

This article clarifies that these Terms and Conditions of Sale and Use, together with any other explicit agreements and rules published on the site, are the final and complete guides to the relationship between you and Flaggora, intended to prevent any confusion about the terms of our agreement and your use of the site.

17. Changes to the general terms and conditions

Mechanisms for updating the GTCU

Flaggora reserves the right, at its sole discretion, to update, modify or replace any part of these Terms and Conditions of Sale and Use by posting updates and changes on our website. It is your responsibility to check our site regularly for such changes. Modifications may include, but are not limited to, changes made in response to legal, technological or commercial developments.

Users are responsible for regularly checking changes

Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes. If you do not agree to the new terms, you must stop using the website and services offered by Flaggora.

Notification of changes

While we will endeavor to notify you of any significant changes to these terms, you understand and agree that it may not always be possible to provide such notification before the changes become effective. Updates will be posted prominently on our site and, where possible, communicated directly to users via the contact information provided in their accounts.

Impact of changes on existing agreements

Any changes to these terms will be effective immediately upon posting and will apply to all subsequent transactions and your continued use of Flaggora's services. This includes, but is not limited to, your interaction with our site, your purchases, and your participation in our promotions.

Acceptance of modifications

By continuing to use our site and services after these changes become effective, you agree to abide by the revised terms. If you do not agree to the new terms, you have the right to terminate your account and cease using the service.

This section ensures that you are fully aware of our process for updating the Terms and emphasizes your responsibility to stay informed of changes that may affect your use of our site and services.

18. Contact details

Contact information for questions and support

If you have any questions about the Terms and Conditions of Sale and Use or any other support request, please contact us by the following means, and we will endeavor to respond as quickly as possible:

Email You can send us an email at info@flaggora.com for any questions, concerns or comments you may have regarding our services or these terms.
Contact form : Visit our website www.flaggora.com and use the contact form available on our contact page. Fill in the required fields and submit your request directly to our customer support team.
Phone For immediate assistance, you can call us on the number provided on our website. Our business hours are 9am to 5pm local time, Monday to Friday.
Postal address For written correspondence, you can also send us letters to the following address: 2 rue des jardins de Cleopatre, Castelnau-le-Lez 34170, France. Please note that replies by post may take longer than other methods of communication.

Flaggora's responsibility for response

Flaggora is committed to providing quality customer service and to responding to all requests in a timely and professional manner. However, response times may vary depending on the volume of communications received and the nature of the request.

Use of the information provided

The information you provide when communicating with Flaggora will be used in accordance with our privacy policy. Privacy Policy. We respect the confidentiality of your personal data and undertake not to use them for any purpose other than processing your request and improving our services.

We thank you for your trust and look forward to helping you with any questions or problems you may encounter. Your satisfaction is important to us, and we are constantly striving to improve our support and services to better meet your needs.